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Frequently Asked Questions

How much does it cost?
Can I use NuGram Hosted Server for an application in production?
Which VoiceXML platforms does it support?
What other voice platforms does it support?
Which VoiceXML service creation environment does it support?
Is there any documentation? How can I access it?
How do I report a bug?

Licensing

Q. How much does is cost?

A. NuGram Hosted Server is free of charge, and will always remain so.

Q. Can I use NuGram Hosted Server for an application in production?

A. We do not offer any guarantee of service for NuGram Hosted Server. If you want to use its services in a production application, contact our support team for specific arrangements.

Using NuGram Hosted Server

Q. Which VoiceXML platforms does it support?

A. The HTTP API should be usable directly from any VoiceXML 2.1-compliant platform. This blog post shows how to access the NuGram services from a VoiceXML application.

Q. What other voice platforms does it support?

A. NuGram Hosted Server should be compatible with any voice platform that is compliant with the SRGS specification or the GSL specification. For example, applications built with Tropo can easily access the NuGram services and used the generated grammars.

Q. Which VoiceXML service creation environment does it support?

A. Pretty much any service creation environment (SCE) that allows some application-specific code to be run, be it in Java or one of the supported scripting languages. This includes most of the leading SCEs on the market.

Q. Is there any documentation? How can I access it?

A. The APIs to integrate the NuGram services in your application are described here.

The dynamic extensions to ABNF that are supported NuGram Hosted Server are described in this tutorial.

Troubleshooting

Q. How do I report a bug?

Contact the support team. Make sure to describe your system configuration (operating system, VoiceXML platform, web browser, etc.) and the steps required to reproduce the problem. This will help us diagnose the problem more efficiently.